insurance

1. If you are not at fault for the accident, you are entitled to a rental vehicle for up to 30 days, even if you do not have rental insurance. You do not have to take your car to the shop with the cheapest estimate or one picked by the insurance company. We guarantee all repairs.
2. You do not have to get three written estimates. If requested, you may supply one estimate from the shop where you intend to have the repair work done.
3. If you are the claimant, then you were not at fault. Therefore, you are entitled to a rental car during the time your car is being repaired (up to 30 days). You may ask that the rental car be brought to your home, work, or have them meet you at the shop when you drop off your vehicle for repair. Furthermore, you may leave the rental car at the shop when you pick up your repaired vehicle. You should discuss these policies with the rental car companies.